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Patient Services


Office visit fees are determined by a combination of the level of complexity, procedures performed, and time spent.  

Patients have the option to bill their insurance company for the visit.  It is important you check your benefits before coming to the office.  Please note that even if Dr. Ghormley is in your plan, there is no guarantee for coverage.  You will be expected to pay in full at the time of your visit and we will provide you with a form adequate to bill for your own re-imbursement.  If you have medical insurance, it is a contract between you and your insurance company, and ultimately it is your responsibility to understand your policy coverage to see that your balance at Hands On Natural Medicine is paid promptly.  If your claim is denied, you will be billed for your balance.

Dr. Ghormley will no longer be accepting insurance starting July 1, 2020.  Our office will provide you with a fee schedule so that you are aware of the charges for your visits and will offer several payment options including providing a superbill to give to your insurance company for re-imbursement for those of you wanting to use your insurance.


Preparing For Your First Visit

New patient paper work, including the patient information form, history form, and patient responsibility form, require 10-15 minutes to fill out before your first visit.  Our staff is happy to e-mail these forms in advance of your visit date for your convenience. 


Any relevant medical records are best brought with you at your first visit.  A release of records form is available from at our office to release records from other health care providers.  The form is ideally filled out in advance of or after your first office visit.  The process to receive medical records can take up to 2-3 weeks.


Medical Record Confidentiality

Your medical records are kept in the strictest of confidence.  No individuals have access to your medical records without your prior written authorization.


Prescription Drugs and Refills

In order to expedite requests for prescription refills, please contact your pharmacy and not our office.  The pharmacy will fax us a request, which provides us with a necessary paper trail to document the refill.



We do not provide on call service as we are not a primary care clinic.  Please call 911 for help or your PCP.

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